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TERMS & CONDITIONS

1. GENERAL TERMS AND ACCEPTANCE

By accessing and using the Elemental Elegance website, including making any purchases (collectively, "The Site"), you, the User, agree to be bound by these Terms and Conditions and all policies referenced herein. Elemental Elegance specializes in the sale of consciously crafted jewelry. These Terms constitute a legally binding agreement between you and Elemental Elegance. If you do not agree to all the terms and conditions of this agreement, you must not access the website or use any services.

1.1 Eligibility

You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this Site.

1.2 Modifications

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. PRODUCTS, PRICING, AND ORDERS

2.1 Product Accuracy and Materials

We make every effort to display the colors, features, specifications, and details of our jewelry products as accurately as possible. Given that we work with natural materials and gemstones, slight variations in color, texture, and size may occur, and these are considered natural attributes, not defects. We do not guarantee that the color, information, or other content of the Site is completely accurate, reliable, or error-free.

2.2 Pricing and Payment

All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We accept various forms of payment as indicated on the Site. You warrant that all payment details provided are valid and correct.

2.3 Order Acceptance and Refusal

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the products.

3. JEWELRY CARE AND WARRANTY DISCLAIMER

3.1 Jewelry Care

Our products are delicate and require proper care (avoiding contact with chemicals, water, and rough surfaces). Elemental Elegance is not responsible for damage caused by misuse, improper cleaning, or failure to follow our published Jewelry Care guidelines.

3.2 Limited Warranty

We offer a limited warranty on our jewelry covering manufacturing defects only for [Insert Time Period, e.g., six months] from the purchase date. This warranty does not cover wear and tear, accidental damage, lost stones, tarnishing due to chemical exposure, or damage resulting from impact.

4. SHIPPING, RETURNS, AND REFUNDS

4.1 Shipping and Risk of Loss

The risk of loss for all products purchased from Elemental Elegance passes to you upon our delivery to the shipping carrier. We are not responsible for lost or stolen packages confirmed to be delivered to the address entered on the order.

4.2 Returns and Exchanges

  • Policy: We accept returns or exchanges only on items that are unused, unworn, and in their original packaging within [Insert Number] days of delivery.

  • Final Sale Items: Customized, personalized, or engraved items are considered final sale and cannot be returned or exchanged.

  • Condition: Items must be returned in the condition in which they were received and pass a quality inspection.

5. INTELLECTUAL PROPERTY

All content on the Site, including the logo, product photography, text, graphics, and design, is the property of Elemental Elegance or its content suppliers and is protected by copyright and intellectual property laws. You may not use, reproduce, or exploit any content without our express written permission.

6. GOVERNING LAW AND CONTACT INFORMATION

These Terms of Service shall be governed by and construed in accordance with the laws of Australia.

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